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Schieck & Smeets All our care and attention is for you

Privacy statement

We respect your privacy. Schieck Praktijk voor mondzorg strives to safeguard your privacy as well as possible and will treat the information you provide to us confidentially. When processing personal data, we comply with the applicable privacy laws and regulations. In this privacy statement we inform you about how we handle your data.

Categories of personal data:

Data is only collected in our practice (not via the website) as part of carrying out the treatment agreement. This may include personal data. We only store and use personal data that you provide to us directly or that is clearly provided to us for processing.
Depending on the service you use, we may collect the following data:

  • Name, address and place of residence
  • Data concerning your health
  • Citizen service number (BSN)
  • The name of your health insurer and policy number
  • Gender
  • The names of your other healthcare providers
  • Email address
  • Time of your appointment
  • Telephone number
  • Payment details

Legal basis for processing:

We may only process your personal data lawfully if we do so on a legal basis. We process your personal data because this is necessary for the performance of the agreement between you and us, as laid down in Article 6(1)(b) of the General Data Protection Regulation (GDPR). In addition, we may process your personal data for another legitimate interest, such as informing our patients about news or changes in our services. This legal basis is laid down in Article 6(1)(f) of the GDPR.

Purposes of processing:

The personal data we collect is used for the following purposes:

  • Creating your patient record in order to register you with the practice;
  • Opening your patient record from the patient database;
  • Keeping your medical file;
  • Scheduling an appointment;
  • Carrying out a treatment;
  • Keeping track of preferences you have indicated;
  • Sending an appointment reminder by email;
  • Contacting you by telephone about appointments or to discuss relevant care-related matters;
  • Improving our services;
  • Providing other services you have requested.

Sharing your personal data with third parties:

In principle, we only share your personal data with third parties if you have given your consent. Data is shared without your consent if this is necessary to perform the agreement between you and us, or if we are required to do so by law.

Retention periods:

We will not keep your data longer than necessary for the purposes described in this privacy and cookie statement, unless this is required by law. For your medical data we apply the statutory retention period of 15 years under the Dutch Medical Treatment Contracts Act (WGBO). In addition to the WGBO, where necessary we also take into account retention periods arising from other legislation. Payment data is subject to the statutory tax accounting obligation of 7 years.

Security measures:

To protect your data as well as possible, we have taken appropriate security measures. A privacy policy has been drawn up and implemented within the practice.

Links to third-party websites (via hyperlinks):

For your convenience, our website contains links to third-party websites. Please note that when you visit these websites, the conditions of these third parties’ privacy statements apply. We advise you to read the privacy statements of these websites before using them.

Use of cookies:

Cookies are small information files that can be automatically stored on or read from the visitor’s device (such as a PC, tablet or smartphone) when visiting a website. This happens via the web browser on the device. There are different types of cookies. Our practice website does not use cookies to function.

Where our website refers to third-party websites, or has built them in via a widget for example, please note that when you visit these websites, they may use cookies independently of us.

Your rights:

If you have provided us with personal data, you have various rights that you can exercise. For example, you have the right to access, rectify and erase your data. You can also ask us to transfer your data to you or another party, or to restrict the processing of your data. You are also free to object to the processing of your data. In addition, you can always withdraw your consent to the processing of your data. You can submit your request by sending us an email at info@schieck-smeets.nl or by contacting us by telephone on +31 45 545 5079. We aim to respond to your request within 14 working days.

Lodging a complaint with the Dutch Data Protection Authority:

Should you not be satisfied with the way we handle your data, you can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can find their contact details here: https://autoriteitpersoonsgegevens.nl

Changes to this privacy and cookie statement:

We reserve the right to amend this privacy statement. Any changes will be announced on our practice website. We therefore advise you to consult this statement regularly so that you are aware of any changes.

Our contact details:

Do you have any questions or comments after reading this privacy statement? Please contact us by email, telephone or letter:

Schieck Praktijk voor Mondzorg
Sint Pieterstraat 41
6463 CR Kerkrade – Chevremont
The Netherlands
+31 45 545 5079
info@schieck-smeets.nl

In case of any difference between this translation and the Dutch text, the Dutch text prevails.